![]() ![]() It will prompt you for either email or ID. Select the portion that says "forgot password".This is exactly what happened to me! This is so frustrating ![]() After waiting 15mins or so, I tried to install a game again and this time it asked my to log in to the EA account i wanted to link. That took me straight into the profile for the new EA account, from where I could unlink my Xbox account. I managed to get into the new EA account by logging out of my real account in the browser, and then clicking to 'Manage' account in the EA Desktop app. Any ideas how I can fix this?ĮDIT: Now fixed. I don't want to have to switch accounts constantly between the one Xbox has created for me, and my existing EA account. Forgot My Password doesn't send to any of my email accounts either. Since I didn't set this up, I can't log in. If I log back into EA Desktop using my EA account, when i try to install from the Xbox app it says "Your Xbox and EA Accounts don't match - Your Xbox account is linked to a different EA Account that the one you're using on EA Desktop.'ĮA help pages say I can unlink my Xbox account, but to do this I have to log into the new account that has been set up. I've tried to follow the instructions for unlinking and linking accounts but i'm not getting anywhere. ![]() I did this and instead of linking my existing EA account, it seems to have created a new one. I'd seen on some videos online that all I needed to do to link my existing EA Play account with the Xbox app was install EA Desktop, login with my account, then in Xbox app click to install an EA game. Just got the new EA Play catalogue showing in the Xbox app. ![]()
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